Frequently Asked Questions
Can’t Find An Answer?
How do I book?
We require a $100 deposit to reserve your date and time. You may pay the remainder of the balance on the day of your party before the start of entertainment in cash. Please note: there is a 4% processing fee for all credit and debit card transactions.
How far in advance do I need to book?
Our availability is extremely limited. Please reach out as early as possible to reserve your date and time. We recommend that you book your event at least one month in advance.
When should I have the entertainers come?
We recommend inviting your guests 30 minutes to an hour before having the entertainers arrive. It’s usually better to have the entertainers arrive a little later than your guests.
How can you get all these activities done in just an hour?
We split the entertainment time into thirds.
For the first third, we do individual activities: Balloon Twisting, Face Painting & Temp. Tattoos, Cotton Candy
For the second third, we do group activities: Games & Dancing, Bubbles
For the final third, we do a magic show and the crowning ceremony.
So, for a one-hour party, each third would be 20 minutes.
For a 90-minute party, each third would be 30 minutes.
For a 2 hour party, each third would be 40 minutes.
This is a loose template. Our entertainers are trained to emphasize whichever activities your guests are enjoying most.
If there are more guests than expected, we prioritize individual activities over the group activities.
What areas do you service?
We proudly serve Manhattan, Queens, Brooklyn, The Bronx, Staten Island, Westchester, Long Island, and New Jersey. If your event falls outside of these locations, contact us at (646) 961-4808. We never want to miss out on a good party! Please note the travel fees on our book now page.
What age groups do you entertain?
Children between the ages of 1 – 12.
Are your clowns scary?
Never! Our “clown” entertainers do not wear makeup, gloves, or wigs. They look very friendly and professional with white polo shirts and rainbow suspenders.
What’s the difference between your packages?
Our 60-minute package is geared to entertain up to 20 kids. Our 90-minute package is geared to entertain up to 35 kids. Our 2 Hour package is geared to entertain up to 50 kids. If you have 15 guests and still want the 2 Hour package, we can accommodate that with more detailed face painting, more games, and a longer magic show.
Do you travel to the event/venue?
Yes, we travel to all types of venues; private homes, catering halls, restaurants, clubs, and more!
How early or how late can my event take place?
Our earliest event starting time is 9 A.M. and the latest event ends no later than 11 P.M. If your event falls outside of that time range, please contact us.
Do you accommodate religious events?
Of course! Please let us know what you require and we will make sure to accommodate your request.
How long does it take to setup?
Our entertainers have preset bins which are organized and ready to go! Setup time is under 5 minutes.
Do I need to provide the entertainers with anything?
Yes, we ask you to provide a medium sized table with 2 chairs and an electrical outlet. Please have this ready along with the remainder of your balance when the entertainers arrive. Please note that NYC Birthday Clowns is not responsible for electricity.
How much space do the entertainers need?
We have done events everywhere from small studio apartments to huge auditoriums. We will do our very best to work with the space provided.
Do you use animals in your magic show?
NYC Birthday Clowns loves animals as much as we love to celebrate, so we never use them in our performances. Please consider the well-being of our animal friends before soliciting any company that forces prey animals to perform for entertainment.
I don’t want all of these activities. Can I get a discount?
NYC Birthday Clowns packages are priced for the amount of time that the entertainers spend at your party. Clients are welcome to cut activities and rearrange their party activities however they like. The price of the package will stay the same.
After I pay my deposit when is the final balance due?
All balances must be paid in full on the date of your event before the start of entertainment in cash only.
How much should I tip the entertainers?
Gratuities are appreciated and are not already included in our package prices. Recommended gratuities are listed on every contract.
Do you have characters?
Sorry, we do not provide character appearances.
Availability is Limited
We Recommend Booking One Month in Advance
Please do not come back later and be disappointed when we are fully committed!