Privacy Policy

NYC Birthday Clowns is committed to protecting the privacy of our customers and website visitors. This policy explains how we collect, use, disclose and protect personal information when you use our services, visit our website or communicate with us.

1. Information we collect

We may collect personal information such as your name, email address, phone number, home or event address, event details and preferences. A payment provider may collect payment information when you complete a booking. We may also collect device and browser information, IP address, pages viewed, referring URLs, interactions, advertising identifiers and similar website usage data.

2. How we use information

We use information to provide and manage event entertainment, process payments, communicate booking updates, answer questions, improve our services, prevent fraud and measure the effectiveness of our website and advertising.

3. SMS communications

If you provide a phone number, you may receive messages related to a booking, service updates or promotional content. You can opt out of promotional SMS messages by replying STOP. We may still send messages needed to complete a booking or respond to a customer-service request.

4. How we share information

We do not sell or rent personal information. We may share information with service providers that help operate the website, process bookings, communicate with customers, measure advertising or comply with legal obligations. Those providers process information according to their own agreements and policies.

5. Analytics, advertising and website technologies

We and our providers may use cookies, pixels, tags and similar technologies to understand website use, improve the experience, attribute inquiries and bookings, measure advertising and help prevent fraud. Services may include Google Tag Manager, Google Analytics 4, Google Ads, Meta Pixel, Microsoft Advertising, Microsoft Clarity, server-side tagging at sst.nycbirthdayclowns.com, Acuity/Squarespace Scheduling, WPForms and Zapier.

Depending on how you interact with the site, these services may receive device and browser information, pages viewed, referring URLs, advertising identifiers, interactions and booking details. We do not intentionally send payment-card numbers through analytics tags. You can limit cookies and similar technologies through your browser or device settings, though doing so may affect some features and measurement.

6. How we protect information

We use appropriate security measures intended to protect personal information. Payment information is handled through secure providers using industry-standard protections.

7. Your choices

You may contact us to update or correct personal information. You may opt out of promotional emails or text messages using the instructions included in those communications.

8. Children’s privacy

Our services are directed to parents and guardians planning events. We do not knowingly collect personal information directly from children under 13 without parental consent. Contact us if you believe a child’s information was collected without consent.

9. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page.

10. Contact us