Privacy Policy for NYC Birthday Clowns
At NYC Birthday Clowns, we are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or engage with us via SMS.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, home address, event details (such as the event date, location, and preferences).
- Payment Information: Credit card details or other financial information for the purpose of processing payments.
- Automatically Collected Information: IP address, browser type, and usage data when you visit our website.
- SMS Information: If you choose to receive communications via SMS, we may collect your phone number and any information shared during the text exchanges.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services, including booking and managing event entertainment.
- To communicate with you, including sending booking confirmations, updates, or promotional offers.
- To process payments and prevent fraudulent transactions.
- To respond to your inquiries and provide customer support.
- To send SMS notifications or promotional messages if you opt into receiving SMS communications.
3. SMS Communications
If you provide your phone number, you may receive SMS messages related to your bookings, service updates, or promotional content. By providing your phone number, you consent to receive these messages.
- Opting Out: You can opt out of receiving promotional SMS messages at any time by replying “STOP” to any message you receive from us. Please note that even if you opt out of promotional messages, we may still send you messages regarding your bookings or customer service inquiries.
- Data Collection: We may collect data from SMS communications, such as timestamps and message content, for record-keeping and service improvement purposes.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information:
- With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential.
- To comply with legal obligations, enforce our site policies, or protect our rights or the safety of others.
5. How We Protect Your Information
We implement appropriate security measures to maintain the safety of your personal information. Your personal information is stored on secured servers, and payment data is encrypted using industry-standard protocols.
6. Your Choices
You may choose to:
- Update or correct your personal information by contacting us.
- Opt-out of receiving promotional emails or SMS messages by following the unsubscribe instructions provided in those communications.
7. Children’s Privacy
Our services are directed toward parents and guardians planning events for their children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we may have collected information from a child without consent, please contact us, and we will take appropriate measures to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically to stay informed of how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: NYCBirthdayClowns@gmail.com
- Phone: (646) 961-4808
- Mailing Address: 6937 43rd Ave. Floor 2 Woodside NY 11377